Direct Messaging—Fast, Clear, and Organized Communication

Effective communication is key to smooth property management. HELM’s direct messaging feature keeps all conversations in one place, allowing you to send and receive messages instantly with tenants and our customer support team.

Tenants can reach out with questions, maintenance requests, or concerns, and you can respond promptly to keep everything clear and organized. Need assistance? Our customer service team guarantees a response within 24 hours to help with any troubleshooting or inquiries.

With HELM, you streamline communication, improve response times, and create stronger tenant relationships—all in one place.

Direct Messaging Icon – Instantly Communicate with Tenants & Support in HELM Property Management Software

iPhone Notification from HELM – Tenant Message: 'Thanks for the quick repair on the sink!

Messaging Thread Icon – Instant, Easy, and Hassle-Free Communication with Tenants in HELM

Instant, Easy,
Hassle-Free
Communication

You're Not Alone.

The HELM Team is here to help.

If you are having any issues, please reach out to the Helm Team for assistance. We take pride in our customer support. No robots. Only real people giving real assistance.

Direct Messaging—Fast, Clear, and Organized Communication

Instant, Easy, Hassle-Free Communication

You're Not Alone.

Instant, Easy,
Hassle-Free
Communication